Account Associate - State Farm Agent Team Member
Full Time in Conroe - TX
Responsive recruiter
Replies within 24 hours
Benefits
- Bonus based on performance
- Competitive salary
- Opportunity for advancement
- Paid time off
- Training & development
Position Overview
We are seeking a customer-focused Account Associate to support daily agency operations and help drive growth through meaningful client interactions. This role blends front office support with customer engagement and product education.
Key Responsibilities
We are seeking a customer-focused Account Associate to support daily agency operations and help drive growth through meaningful client interactions. This role blends front office support with customer engagement and product education.
Key Responsibilities
- Greet clients and manage incoming calls, texts, and emails
- Provide excellent customer service and assist with basic service needs
- Initiate conversations with prospective and current customers
- Ask thoughtful, needs-based questions to understand customer situations
- Educate customers on available insurance and financial service products
- Support follow-up on quotes, renewals, and account reviews
- Assist with administrative tasks, data entry, and appointment scheduling
Qualifications
- Strong communication and interpersonal skills
- Comfortable engaging in conversation and asking questions to understand needs
- Customer-focused with a proactive and positive approach
- Organized and able to multitask in a fast-paced environment
- Basic computer skills
Preferred (Not Required)
- Background in customer service, administrative support, or marketing
- Experience in insurance or financial services
- Active insurance license or willingness to obtain
- Bilingual Spanish preferred
Compensation $15.00 - $18.00 per hour
Join a community of good neighbors
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Make a difference in your community every day.
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Gain confidence and grow your dream career.
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Earn benefits and rewards that are second to none