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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Jessica Ruth

November 16, 2023

5  out of  5 rating by Jessica Ruth
"Very helpful and informative."
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Sayge Youngblood

November 8, 2023

5  out of  5 rating by Sayge Youngblood
"Affordable care .easy to get set up and Whitney really made it clear they are here to help .they understand these times we are in . The price was 150$ cheaper a month for me so very very happy .shout out to Whitney for truly helping my family with our insurance needs thank you guys !"
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Debra Theodore

November 7, 2023

5  out of  5 rating by Debra Theodore
"We had State Farm auto insurance for several years. Their customer service was always excellent. Then 3 or 4 years ago we switched to another company in order to get the bundle deal. The first year was great but the following year it went up and continued to do so the year after. The people at Matt Springer State Farm would text us a few times a year to see if they could save us some money. I’m so glad they did because we switched back this past few months and we are indeed saving quite a bit. We usually deal with Trinity who is very courteous and a pleasure to work with."
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Jeanette Lopez

November 6, 2023

5  out of  5 rating by Jeanette Lopez
"Excellent customer service Trinidi has been very helpful through my insurance process."
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Shakira Waggoner

October 25, 2023

5  out of  5 rating by Shakira Waggoner
"Very helpful! Trinity made the process really smooth and helped me find the best deal! I’m glad to be back with State Farm!"
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Silem Gomez-Gould

September 29, 2023

5  out of  5 rating by Silem Gomez-Gould
"Trinity was very helpful, patient, and was able to beat the rates I was previously paying. She was not too pushy when asking about other insurance coverages they offer as well, which I appreciated. Thank you for your help Trinity"
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Brandon Plowman

September 29, 2023

5  out of  5 rating by Brandon Plowman
"Great service!"
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jeremy sunday

August 29, 2023

5  out of  5 rating by jeremy sunday
"Outstanding service at a very affordable rate. Trinity was very informative and quick to answer any questions I had. Thank you Trinity. I would definitely recommend insuring with these guys."
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Meggan Herman

August 17, 2023

5  out of  5 rating by Meggan Herman
"Highly recommend! Not only were they able to beat every other rate I received - they found additional discounts. Trinity was wonderful! She stayed late to make sure I had coverage by the end of that day and was extremely patient with me. I only wish I would have come to them sooner!"
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Kipy Hdz

August 3, 2023

5  out of  5 rating by Kipy Hdz
"Muy amables y profesionales.fue de gran ayuda..muchas gracias(Jacky )"
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Jessica Vivas

July 20, 2023

5  out of  5 rating by Jessica Vivas
"Matt Springer state farm is absolutely wonderful! Ihave been with them for six years now and the entire staff Whitney, Britanny, Jenna, all of them have been so amazingly professional and helpful that I would recommend them to anyone. The rates are excellent, their claims process is easy and very convenient. If you’re in that position they are there to help walk you through everything and there’s nothing you have to worry about. For all of your insurance needs, I recommend Matt Springer State Farm."
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David McLaren

July 10, 2023

5  out of  5 rating by David McLaren
"Texting with your agent is so convenient! No waiting on hold! Britanny who helped me add to my policy was very swift, and reliable 🙂"
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Heather Matheny

July 3, 2023

5  out of  5 rating by Heather Matheny
"Brittany was great helping me remove a vehicle from our policy and add a new vehicle!! It was done within an hour!! I’ve always had very good service with Brittany & State Farm…"
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Sunday Miller

July 3, 2023

5  out of  5 rating by Sunday Miller
"My family were in the market for new car and renter's insurance due to constant price increases from Geico. Whitney and the Matt Springer crew were able to help us navigate the switch the State Farm. Not only was the process a breeze, but we were able to get the same coverage for about half the cost! I highly recommend State Farm, Matt Springer, Whitney and the rest of their colleagues. Especially, if you're feeling the inflation squeeze like most of us!"
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Robert cobb

July 1, 2023

5  out of  5 rating by Robert cobb
"Outstanding information and service"
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Jan

May 22, 2023

5  out of  5 rating by Jan
"Customer service was awesome. Would recommend this State Farm office to anyone in order to get good service quick quote and great insurance"
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Michelle Gray

February 13, 2023

5  out of  5 rating by Michelle Gray
"Will help you and assist in making changes"
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Chongo Santana

February 6, 2023

5  out of  5 rating by Chongo Santana
"Is and amazing experience that I received I move from Geico insurance that I was many years on it never and accident perfect record but always get hi monthly payments in insurance never understand why now I have a great price and a wonderful experience so far thanks to Matt Springer Team"
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Dale McQuerry

November 14, 2022

5  out of  5 rating by Dale McQuerry
"Got a great quote fast and Whitney had me set up in minutes!"
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Dez Rayburn

October 21, 2022

5  out of  5 rating by Dez Rayburn
"Trinity was so nice and a pleasure to work with. She took the time to explain everything to me and made getting insurance an easy experience. 10/10 recommend talking to her."
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Justyce West

October 20, 2022

5  out of  5 rating by Justyce West
"Carolyn is the sweetest person ever! She was very helpful and made the process so easy! Highly recommend 😄"
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Mike Moffitt

October 18, 2022

5  out of  5 rating by Mike Moffitt
"Matt Springer’s people always have the right answers to my questions, which can be quite complex because of my situation. Matt and his staff are easily accessible and willing to go the extra mile. I highly recommend them."
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Hal Landry

October 12, 2022

5  out of  5 rating by Hal Landry
"My experience at Matt Springer's office has been exceptional. I've been around customer service retail my whole life. As customers we expect very courteous, kind, helping people. And they have been all of that. Megan has been really a big help to me, She goes out of her way to help and it's very much appreciated. I am a lifelong customer because of her."
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Rick Smith

October 10, 2022

5  out of  5 rating by Rick Smith
"Great place to do business with and Whitney is the best for customers service"
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Sara Anz

October 3, 2022

5  out of  5 rating by Sara Anz
"Always helpful"