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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Ganny Masha

July 16, 2024

5  out of  5 rating by Ganny Masha
"Nice people, with great customer service"
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Eugene St Thomas

July 11, 2024

5  out of  5 rating by Eugene St Thomas
"Good folks. Got me set up and ready to go in a mater of a few minutes. Even called me on my birthday to wish me well. Nice personal touch."
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Goosestone Design

July 3, 2024

5  out of  5 rating by Goosestone Design
"Jenna is the best insurance person I have ever dealt with. I can not enumerate how many times I have called her and I am received each and every time with a courteous attitude. She also assisted me with every step in the insurance process to my Skoolie conversion. She's the reason we stay with State Farm, you can't put a price on good communication... 7.2.24 Update: Well Jenna moved to another state..."
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Dianne Thomas

April 11, 2024

5  out of  5 rating by Dianne Thomas
"Easy to deal with and offered us a very competitive product. Very prompt and professional."
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Shawn Chapman

February 5, 2024

5  out of  5 rating by Shawn Chapman
"Been doing business with them for years. Always a pleasant experience. Brittany is super polite and helpful."
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Baron Taylor

January 22, 2024

5  out of  5 rating by Baron Taylor
"Jenna has be there when I needed her and is away willing to help I appreciate Jenna for her hard work and dedication"
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Ellen Stanley

January 19, 2024

5  out of  5 rating by Ellen Stanley
"Dealing with insurance is never fun, and we had some issues with the adjuster after our accident. But Jenna at Matt Springer's office stepped in and handled every issue very quickly and efficiently at every step. Helping us Thu every issue. She is kind, compassionate patient and very good at what she does. We were very thankful to have Matt and Jenna in our corner. We were able to come to a conclusion that worked for everyone. I would highly recommend Matt Springer's office. Thank you, Jenna and Matt for taking care of our family."
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December 28, 2023

1  out of  5 rating by Shekinah
"Worst agent to work with. Staffs are so rude and disrespectful Always come up with ways of charging you high every month. Especially Jane with a nasty attitude. I regret choosing state farm because of this agent."
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Elsie Serafin

December 20, 2023

5  out of  5 rating by Elsie Serafin
"Jenna is always so helpful the best in getting me any new insurance quote needed or when struggling with a claim"
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Cherie Wilson

December 18, 2023

5  out of  5 rating by Cherie Wilson
"Trinity was super helpful. I originally went through her friend/colleague for an insurance quote but State Farm ended up giving me the biggest bang for my buck. Trinity walked me through the whole thing and was very accommodating she was also very aware of my “budget” and found me something that works and also saved me in my renters insurance. Within minute of paying I have my ID cards in my inbox. Highly recommend!!!!"
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Eric Urban

December 14, 2023

5  out of  5 rating by Eric Urban
"I got a nice quote from here very nice people and I'm glad to start my new journey with state farm .saved me money per month"
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November 29, 2023

5  out of  5 rating by TAMMY MCKENNA
"After speaking with Matt and discussing my claim with him...he offered to have Jenna King call me to continue with assisting me about the matter. She was just as he described-extremely helpful and professional with my situation. Jenna was also very trustworthy and efficient which I believe is the most important aspect of dealing with a personal level of responsibility toward end results. Thank you!"
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Jessica Ruth

November 16, 2023

5  out of  5 rating by Jessica Ruth
"Very helpful and informative."
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Sayge Youngblood

November 8, 2023

5  out of  5 rating by Sayge Youngblood
"Affordable care .easy to get set up and Whitney really made it clear they are here to help .they understand these times we are in . The price was 150$ cheaper a month for me so very very happy .shout out to Whitney for truly helping my family with our insurance needs thank you guys !"
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Debra Theodore

November 7, 2023

5  out of  5 rating by Debra Theodore
"We had State Farm auto insurance for several years. Their customer service was always excellent. Then 3 or 4 years ago we switched to another company in order to get the bundle deal. The first year was great but the following year it went up and continued to do so the year after. The people at Matt Springer State Farm would text us a few times a year to see if they could save us some money. I’m so glad they did because we switched back this past few months and we are indeed saving quite a bit. We usually deal with Trinity who is very courteous and a pleasure to work with."
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Jeanette Lopez

November 6, 2023

5  out of  5 rating by Jeanette Lopez
"Excellent customer service Trinidi has been very helpful through my insurance process."
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Shakira Waggoner

October 25, 2023

5  out of  5 rating by Shakira Waggoner
"Very helpful! Trinity made the process really smooth and helped me find the best deal! I’m glad to be back with State Farm!"
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Silem Gomez-Gould

September 29, 2023

5  out of  5 rating by Silem Gomez-Gould
"Trinity was very helpful, patient, and was able to beat the rates I was previously paying. She was not too pushy when asking about other insurance coverages they offer as well, which I appreciated. Thank you for your help Trinity"
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Brandon Plowman

September 29, 2023

5  out of  5 rating by Brandon Plowman
"Great service!"
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jeremy sunday

August 29, 2023

5  out of  5 rating by jeremy sunday
"Outstanding service at a very affordable rate. Trinity was very informative and quick to answer any questions I had. Thank you Trinity. I would definitely recommend insuring with these guys."
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Meggan Herman

August 17, 2023

5  out of  5 rating by Meggan Herman
"Highly recommend! Not only were they able to beat every other rate I received - they found additional discounts. Trinity was wonderful! She stayed late to make sure I had coverage by the end of that day and was extremely patient with me. I only wish I would have come to them sooner!"
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Kipy Hdz

August 3, 2023

5  out of  5 rating by Kipy Hdz
"Muy amables y profesionales.fue de gran ayuda..muchas gracias(Jacky )"
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Jessica King

July 20, 2023

5  out of  5 rating by Jessica King
"Matt Springer state farm is absolutely wonderful! Ihave been with them for six years now and the entire staff Whitney, Britanny, Jenna, all of them have been so amazingly professional and helpful that I would recommend them to anyone. The rates are excellent, their claims process is easy and very convenient. If you’re in that position they are there to help walk you through everything and there’s nothing you have to worry about. For all of your insurance needs, I recommend Matt Springer State Farm."
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David McLaren

July 10, 2023

5  out of  5 rating by David McLaren
"Texting with your agent is so convenient! No waiting on hold! Britanny who helped me add to my policy was very swift, and reliable 🙂"
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Heather Matheny

July 3, 2023

5  out of  5 rating by Heather Matheny
"Brittany was great helping me remove a vehicle from our policy and add a new vehicle!! It was done within an hour!! I’ve always had very good service with Brittany & State Farm…"