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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Laura Brinkley

June 19, 2025

5  out of  5
rating by Laura Brinkley
"Jacky, was very friendly, and helpful. Very pleasant phone voice. She helped me out in a timely matter.."
We responded:
"Thank you for your review, Laura! I'm happy to hear that Jacky was friendly and helpful during your call. Her pleasant phone manner and timely assistance are qualities we value highly. If there's anything else you need, feel free to reach out!"
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Brett Sangster

June 5, 2025

5  out of  5
rating by Brett Sangster
"Matt Springer State Farm are always very helpful and respond in a timely manner and work to make sure I get the best rate available."
We responded:
"Thank you for your review, Brett! I'm happy to know that our team has been helpful and responsive in securing the best rates for you. We’re here to assist with any of your insurance needs!"
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billy black

May 12, 2025

5  out of  5
rating by billy black
"Excellent customer service and a great place to work with! Matt, Trinity, Shanae - the whole crew is awesome. Thank you so much for taking care of our vehicles!"
We responded:
"Thank you, Billy! I'm glad to hear that you had such a positive experience with our team. We are dedicated to providing excellent service. We're happy to have taken care of your insurance needs. If you need anything else, feel free to reach out!"
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Terrie M (Terrie)

May 2, 2025

5  out of  5
rating by Terrie M (Terrie)
"These are the nicest people I’ve ever worked with! They set me up with a great policy for home and auto. Explained every step! So glad to be working with kind and caring people!!"
We responded:
"Thank you, Terrie! I'm happy to know you had such a positive experience with our team. It's wonderful to hear that we could assist you with your policies and provide clear explanations along the way. If you have any questions or need further assistance, feel free to reach out. We're here to help!"
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Nichole Miles

April 24, 2025

5  out of  5
rating by Nichole Miles
"Jacky Maldonado was so helpful today in assisting me with insurance questions I had today. As always Matt Springer State Farm come through for me again."
We responded:
"Thank you, Nichole! I'm glad to hear that Jacky was able to assist you with your insurance questions. Our team is dedicated to providing the support you need, and it's wonderful to know we could be there for you once again. If you have any more questions or need further assistance, feel free to reach out anytime!"
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Micah Haarhoff

April 13, 2025

5  out of  5
rating by Micah Haarhoff
"Courtney is awesome 🎯"
We responded:
"Thank you, Micah! I'm happy to hear that Courtney made such a positive impression. We're grateful to have her as part of our team. If you need any assistance in the future, feel free to reach out!"
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Gregory Collier

April 9, 2025

5  out of  5
rating by Gregory Collier
"My mom and I just signed up with State Farm, Matt Spinger office. Matt and his staff are very friendly and welcoming. Our agent is Jacky Maldonado and she is very knowledgeable, courteous and professional. In fact, Jacky gave us some quotes a week ago, we shopped around and specifically went back to do business with Jacky. If you have insurance needs, I'm recommending this office. And ask for Jacky...she's outstanding! Oh...and you definitely need to meet Betty!"
We responded:
"Thank you, Gregory, for sharing your experience! I'm happy to hear that you and your mom felt welcomed by our team. Jacky is indeed a valuable part of our office, and it's wonderful to know she provided you with the service you were looking for!"
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Justin Kibbey

March 12, 2025

5  out of  5
rating by Justin Kibbey
"Trinity was fantastic to work with! She was always available to answer my questions. I would highly recommend State Farm for all your insurance needs."
We responded:
"Thank you, Justin, for your wonderful feedback! I'm happy to hear that Trinity was able to assist you effectively and that you found our services helpful. Your recommendation means a lot to us. If you have any more questions or need assistance in the future, feel free to reach out. We're here to help!"
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Tamara Dela Cruz

March 8, 2025

5  out of  5
rating by Tamara Dela Cruz
"Trinity was an absolute gem to work with. She made the process of switching insurance providers seamless and stress-free! If you are thinking of switching insurance providers- ask for Trinity. She is very easy to work with, incredibly patient, and walks you through every step."
We responded:
"Thank you, Tamara, for your wonderful feedback! I'm delighted to know that Trinity made your transition to our insurance services smooth and stress-free. Her patience and thorough guidance are truly appreciated by our team. If you have any further questions or need assistance, feel free to reach out to our office anytime. We're here to help!"
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Buckles

February 14, 2025

5  out of  5
rating by Buckles
"I was very impressed with the lady who helped me. She took my information. She understood me and she came back to me in short order with the information I needed to make my decisions. When I’m ready to book with them, I will be back in touch."
We responded:
"Thank you, Buckles, for sharing your experience! I'm glad to hear that you were impressed with the assistance you received. It's wonderful that the information was provided promptly and helped you make informed decisions. When you're ready to proceed, don't hesitate to reach out. We're here to assist with any of your insurance needs!"
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Bryant

February 12, 2025

5  out of  5
rating by Bryant
"I had trouble accessing Roadside Assistance. The link was not linking, and several attempts to get transferred over to them was not working. I called Matt's office for the forth or fifth time, and Shanae answered again. This time she wanted Lou to get involved. Lou called with me to ensure I got through to an agent. While we called I thought I saw the link possibly start up so I tried to access it which knocked me off the call with Lou. Calling back to Matt's Shanae reassured me Lou was still on waiting for an agent, and Shanae said Lou was adamant she was going to maintain the call until she got someone. When she did get an agent at Roadside Assistance she merged me in, and excused herself. I was able to exchange information with Roadside Assistance to successfully get help within 30 minutes. I was grateful to Lou, and impressed she made my problem her problem. Lou, and Shanae got me back on the road just as much as Roadside Assistance did!"
We responded:
"Thank you, Bryant, for sharing your experience! I'm happy to hear that Shanae and Lou were able to assist you effectively. Their dedication to ensuring you connected with Roadside Assistance truly reflects our commitment to helping our customers. If you need anything else or have further questions, don't hesitate to reach out. Safe travels!"
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Kai BJr

February 5, 2025

5  out of  5
rating by Kai BJr
"Super duper helpful, Courtney was very informative, fully explained all of my questions and was a very positive person to speak with."
We responded:
"Thank you, Kai, for your wonderful feedback! I'm delighted to know that Courtney was able to provide you with the information you needed and made your experience a positive one. Our team is always here to help with any questions you may have. Feel free to reach out anytime!"
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Cameron Gentles

February 1, 2025

5  out of  5
rating by Cameron Gentles
"True customer service Trinity was able to quickly and painlessly set me up with home, renters and auto policies. My prior home policy was not renewing due to a claim from hurricane Beryl. Several agencies turned me away, but Trinity was happy to help! While helping me with my home, she was able to lower my auto insurance policies with more coverage than I previously had! I had just shopped auto insurance 6 months ago, so my rates were already pretty competitive. I highly recommend Trinity and this branch of State Farm. They are a pleasure to work with!"
We responded:
"Thank you, Cameron, for sharing your experience! I'm glad to hear that Trinity was able to assist you with your policies so efficiently. It's wonderful that she could also enhance your coverage while reducing your rates. Your recommendation means a lot to us, and we're grateful to have Trinity as part of our team. If you ever need further assistance or have questions, feel free to reach out."